This topic lists questions or issues that you may encounter when working with ArcGIS Notebook Server portals and suggests possible solutions. If you don't find the problem you're looking for, you can also search for articles on the Esri Support center website.
During installation
Accessing notebooks
Running notebooks
When loading the Docker container image I got from My Esri, it fails with the note "no space left on device."
Docker uses the /var drive to load container images. Accordingly, you should ensure /var has at least 50 GB of space when installing ArcGIS Notebook Server, or move the local registry for Docker to another location that has adequate space.
The SSL certificate configured with the ArcGIS Notebook Server site's Web Adaptor is not trusted by your web browser. Ensure you have a CA-signed certificate configured and HTTPS is enabled on your site.
If you're using a self-signed certificate in a development or staging environment, open the URL of your ArcGIS Notebook Server Administrator Directory, then add an exception in your web browser to trust the self-signed certificate.
When I try to open a notebook, I get this error: Error opening notebook. Unable to connect to the Docker environment on the notebook server. Please make sure that the notebook server prerequisites to run Docker have been met.
One or more of the prerequisite settings for the Docker Engine component to work with ArcGIS Notebook Server has not been configured. Refer to the following topics in the install guide:
When you have verified all necessary settings have been configured, run the following commands in a prompt to confirm Docker is running on your ArcGIS Notebook Server machine:
docker version
docker run hello-worldWhen I run a notebook cell with Python code that uses an ArcGIS Enterprise portal item, the request times out. This happens whenever I run a cell that contains a remote URL.
The network being used by the Docker containers running in your site is conflicting with your ArcGIS Enterprise network, which blocks the Python code from connecting to the network. Consult the Docker documentation on configuring networking. When you've configured your network for Docker, relaunch your notebooks.